Appropriate Telehealth Visits
The conditions and visit types listed below are suitable for a secure, virtual consultation.
| Appropriate Telehealth Visit Types | Appropriate Telehealth Complaints & Conditions |
|---|---|
| Annual Wellness Visits | Acid Reflux |
| Chronic disease management (for bridging care) | ADD (not prescribing controlled substances) |
| Follow-up Visits for: Diabetes, HTN, Hyperlipidemia, Thyroid, COPD | Allergic Reaction (non-anaphylactic) |
| Medication Refills (non-controlled) | Anxiety (30 min appointment) |
| Visit to initiate home health (home PT, home nurse, wound care, hospice orders) | Bed Sores |
| Blood in urine | |
| Blood Sugar (between 71–199) | |
| Bowel Incontinence | |
| Breathing (cold/URI symptoms) | |
| Bronchitis | |
| Burns | |
| Changes in Mole | |
| Chest pain (only with cough/cold) | |
| Chronic migraines (with checkmark) | |
| Chronic cough | |
| Chronic swelling of lower extremity | |
| Cold / Flu symptoms | |
| Conjunctivitis | |
| Constipation | |
| COVID positive | |
| Depression (30 min) | |
| Diarrhea | |
| Erectile dysfunction | |
| Excessive Body Hair (Hirsutism) | |
| Excessive sweating | |
| Fatigue | |
| Fever | |
| Gout | |
| Hair Loss | |
| Headache without vomiting | |
| Inability to void | |
| Influenza | |
| Ingrown Nails, Insomnia, Itching, Loss of Appetite, Loss of Taste/Smell | |
| Medication Reaction, New cough, Night sweats, Numbness, OSA | |
| Painful Urination, Pneumonia, Poison Ivy, Rashes | |
| Rash with pain, Respiratory Infection, Rib Pain | |
| Shingles (except ear/eye involvement) | |
| Sinus Issue, Skin Infection, Sore throat, Stiff neck | |
| Sunburns, Tooth pain, Ulcers, UTI, Voice Loss/Laryngitis | |
| Vomiting, Worsening asthma, Yeast infection |
When to Seek In-Person Care (Not Telehealth)
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The following symptoms or conditions require an immediate in-person assessment, as they cannot be safely or properly managed via a virtual visit.
