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Virtual Visits (Telehealth)

Virtual Visits (Telehealth)

The following symptoms or conditions require an immediate in-person assessment, as they cannot be safely or properly managed via a virtual visit.

Appropriate Telehealth Visits

The conditions and visit types listed below are suitable for a secure, virtual consultation.

Appropriate Telehealth Visit Types Appropriate Telehealth Complaints & Conditions
Annual Wellness Visits Acid Reflux
Chronic disease management (for bridging care) ADD (not prescribing controlled substances)
Follow-up Visits for: Diabetes, HTN, Hyperlipidemia, Thyroid, COPD Allergic Reaction (non-anaphylactic)
Medication Refills (non-controlled) Anxiety (30 min appointment)
Visit to initiate home health (home PT, home nurse, wound care, hospice orders) Bed Sores
Blood in urine
Blood Sugar (between 71–199)
Bowel Incontinence
Breathing (cold/URI symptoms)
Bronchitis
Burns
Changes in Mole
Chest pain (only with cough/cold)
Chronic migraines (with checkmark)
Chronic cough
Chronic swelling of lower extremity
Cold / Flu symptoms
Conjunctivitis
Constipation
COVID positive
Depression (30 min)
Diarrhea
Erectile dysfunction
Excessive Body Hair (Hirsutism)
Excessive sweating
Fatigue
Fever
Gout
Hair Loss
Headache without vomiting
Inability to void
Influenza
Ingrown Nails, Insomnia, Itching, Loss of Appetite, Loss of Taste/Smell
Medication Reaction, New cough, Night sweats, Numbness, OSA
Painful Urination, Pneumonia, Poison Ivy, Rashes
Rash with pain, Respiratory Infection, Rib Pain
Shingles (except ear/eye involvement)
Sinus Issue, Skin Infection, Sore throat, Stiff neck
Sunburns, Tooth pain, Ulcers, UTI, Voice Loss/Laryngitis
Vomiting, Worsening asthma, Yeast infection

When to Seek In-Person Care (Not Telehealth)